Dewey’s Former GC on the Crisis at United Airlines

United Airlines General Counsel Brett Hart can expect some turbulence in the next week as he deals with the fallout from video footage of security guards violently dragging a bloodied passenger off one its flights that has gone viral on the internet and provoked a public relations nightmare.

Now, people are threatening to boycott United, including many Chinese fliers who make up an important revenue source for the airline; and the stock price fell 1.1 percent, about a $255 million loss in market capitalization; plus, the passenger has hired lawyers who say he is recovering in a hospital.

From a public relations point ...