‘I Look at Us as a Pit Crew on a Race Team,’ Says Dykema CIO

As chief information officer at Dykema Gossett, David Hambourger is responsible for recommending technological solutions to all business challenges. He started his career by founding a legal clinic, and only later obtained an MBA and transitioned from lawyer to his current CIO role. Today, the firm is transitioning to a cloud-based document management system that gives attorneys access to their data from any location.

In a phone interview, Hambourger explained why this transition is the right call for his firm and why it was difficult to adopt. Below is an edited transcript of the conversation.

Interview Excerpts:

Before I ...