Law Firms Have Room to Improve, General Counsel Say

Attorneys at law firms have work to do, a new survey of general counsel worldwide has found.

While lawyers “were making more effort to understand business needs and communicate better with their clients,’' 127 chief legal officers said that law firms could still offer better deals on fees, reduce costs through outsourcing and rely more on technology.

Regulation and compliance top the list of general counsel concerns. The other areas that vex top legal officers include “creating value for their companies’’ followed by “data protection, security and cyber issues.’'

The new findings are contained in “The General Counsel Excellence Report ...