Recommind: ‘Chat is the New Email’

Earlier this summer, Deutsche Bank’s $2.5 billion settlement with U.S. and UK regulators investigating manipulation of the London interbank offered rates (LIBOR), appeared to falter.

The settlement reportedly came under scrutiny from regulators because the bank failed to preserve “internal electronic chat transcripts,” which could contain crucial evidence about the underlying incidents under investigation.

It shows how instant messaging platforms also called chat messages have gained importance as a communication system in certain office settings, particularly in the financial services industry. On Thursday, the eDiscovery software maker Recommind released the latest version of its review platform, called Axcelerate, which contains specific updates to enable improved search of ...